# App: looking for tech help **URL:** \ **Category:** Site Feedback & Announcements\ **Created:** [January 28, 2024, 7:10pm UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153 "2024-01-28T19:10:05Z")\ **Posts on this page:** 10\ **Page:** 2
**Author:** ![MeganB](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/meganb/32/42726_2.png) [@MeganB](https://forum.spells8.com/u/MeganB)\ **Post date:** [May 29, 2024, 1:26am UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/21 "2024-05-29T01:26:49Z")
I just wanted to check in about this issue, as it’s still happening for me. 😅 Is there any news on the photo uploads from the app? ---
**Author:** ![Francisco](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/francisco/32/352_2.png) [@Francisco](https://forum.spells8.com/u/Francisco)\ **Post date:** [May 29, 2024, 7:46pm UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/22 "2024-05-29T19:46:13Z")
Thanks for checking in! I appreciate your patience on this. The photo upload issue turned out to be a trickier problem than initially thought. However, there’s good news! I’ve been able to identify and replicate it on specific devices and Android versions: - Samsung Galaxy S23 (Android 13) - Samsung Galaxy Z Fold 5 (Android 13) - Samsung Galaxy S24 (Android 14) - Samsung Galaxy S24 Ultra (Android 14) With a clear reproduction of the issue, I’ve passed it on to our Android developer for a fix. Thank you for your patience! ---
**Author:** ![celineelise](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/celineelise/32/58283_2.png) [@celineelise](https://forum.spells8.com/u/celineelise)\ **Post date:** [May 30, 2024, 12:30am UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/23 "2024-05-30T00:30:52Z")
@MeganB and @Cosmic_Curiosity , i think it maybe a Samsung thing cause my devices have been wonky too… both are smasungs. Ibam having a hard time with my duolingo too ---
**Author:** ![MeganB](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/meganb/32/42726_2.png) [@MeganB](https://forum.spells8.com/u/MeganB)\ **Post date:** [May 30, 2024, 10:22am UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/24 "2024-05-30T10:22:30Z")
> [@Francisco](#): > > I’ve passed it on to our Android developer for a fix Woohoo! 👏 I knew it wasn’t on all devices, but hopefully it’s an easy thing to fix. Thanks for the update! ---
**Author:** ![BryWisteria](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/brywisteria/32/1632_2.png) [@BryWisteria](https://forum.spells8.com/u/BryWisteria)\ **Post date:** [May 30, 2024, 12:20pm UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/25 "2024-05-30T12:20:40Z")
> [@Francisco](#): > > there’s good news! Awesome! Thank you very much for the update, Francisco! 🙌 ---
**Author:** ![Francisco](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/francisco/32/352_2.png) [@Francisco](https://forum.spells8.com/u/Francisco)\ **Post date:** [June 4, 2024, 5:52pm UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/26 "2024-06-04T17:52:55Z")
The update for [Android](https://play.google.com/store/apps/details?id=com.app.spells81fsd&hl=en_US&gl=US) users is ready! [![Spells8 app android](https://spells8s3.b-cdn.net/original/3X/c/e/cea5b0a3bc99e9c0b7089f69bbb90498bfb67d31.jpeg)](https://play.google.com/store/apps/details?id=com.app.spells81fsd&hl=en_US&gl=US) The Android app has been updated to fix the image upload bug. Please test it and see if it’s working well for you now. If you encounter any other issues, feel free to let me know here! ---
**Author:** ![MeganB](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/meganb/32/42726_2.png) [@MeganB](https://forum.spells8.com/u/MeganB)\ **Post date:** [June 4, 2024, 6:14pm UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/27 "2024-06-04T18:14:52Z")
Ohh, yay! Testing… ![20240603_105610](https://spells8s3.b-cdn.net/original/3X/b/7/b72889655484812f34c81f37e3a092fc353d4e42.jpeg) And it worked! ---
**Author:** ![TricksterShaman](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/trickstershaman/32/76914_2.png) [@TricksterShaman](https://forum.spells8.com/u/TricksterShaman)\ **Post date:** [June 4, 2024, 6:15pm UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/28 "2024-06-04T18:15:04Z")
![Screenshot_20230214-094841](https://spells8s3.b-cdn.net/original/3X/a/4/a4063972d09317379540a0c2bcfa935231705837.jpeg) Yep it works for me, here’s my avatar 🤣 ---
**Author:** ![BryWisteria](https://spells8.b-cdn.net/user_avatar/forum.spells8.com/brywisteria/32/1632_2.png) [@BryWisteria](https://forum.spells8.com/u/BryWisteria)\ **Post date:** [June 5, 2024, 11:16am UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/29 "2024-06-05T11:16:29Z")
> [@Francisco](#): > > The Android app has been updated Woohoo! Thank you for the update, Francisco! 🥳 :infinite_roots: 📱 ✨ ---
**Author:** ![system](https://spells8s3.b-cdn.net/original/2X/0/03a36f287b02af72f5e723fa061ccdee5315e712.png) [@system](https://forum.spells8.com/u/system)\ **Post date:** [December 2, 2024, 11:16am UTC](https://forum.spells8.com/t/app-looking-for-tech-help/47153/30 "2024-12-02T11:16:38Z")
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