App: looking for tech help

I just wanted to check in about this issue, as it’s still happening for me. :sweat_smile: Is there any news on the photo uploads from the app?

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Thanks for checking in! I appreciate your patience on this. The photo upload issue turned out to be a trickier problem than initially thought. However, there’s good news! I’ve been able to identify and replicate it on specific devices and Android versions:

  • Samsung Galaxy S23 (Android 13)
  • Samsung Galaxy Z Fold 5 (Android 13)
  • Samsung Galaxy S24 (Android 14)
  • Samsung Galaxy S24 Ultra (Android 14)

With a clear reproduction of the issue, I’ve passed it on to our Android developer for a fix. Thank you for your patience!

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@MeganB and @Cosmic_Curiosity , i think it maybe a Samsung thing cause my devices have been wonky too… both are smasungs. Ibam having a hard time with my duolingo too

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Woohoo! :clap: I knew it wasn’t on all devices, but hopefully it’s an easy thing to fix. Thanks for the update!

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Awesome! Thank you very much for the update, Francisco! :raised_hands:

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The update for Android users is ready!

Spells8 app android

The Android app has been updated to fix the image upload bug. Please test it and see if it’s working well for you now. If you encounter any other issues, feel free to let me know here!

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Ohh, yay!

Testing…

And it worked!

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Yep it works for me, here’s my avatar :rofl:

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Woohoo! Thank you for the update, Francisco! :partying_face: :infinite_roots: :iphone: :sparkles:

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