Mod Help Required - Uploading issues

I’ve been unable to upload anything since this morning, and I do mean anything. As soon as I click the upload button, I get a pop-up permissions denied. I don’t even get to make a choice of what I want to upload…I took a screenshot so you could see but it won’t let me upload it argh lol

x Blessed Be x

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Thanks for letting us know! @Greenbriar was having the same issue yesterday, so it seems like it’s not just a one-person thing.

I know you’ve probably already done the IT things, but just to double-check, have you:

  • cleared the cache for the app?
  • force-stopped the app?
  • uninstalled & reinstalled the app?

Also, what kind of device do you have?

If you’ve done all of those steps and things are still being weird, then it’s likely an issue with a backend setting – the forum software did just have an update – or the app itself.

I’ll tag @Francisco in here, too, so he can take a look!

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I just uploaded this as a test, it worked, I’m android 15 if that helps

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That does help, Tracy, thank you!

I’m also running an Android device and haven’t had an issue.

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@Nikki-Phoenix – Does it work if you copy/paste an image instead of try to upload it with the upload button?

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Thanks for letting me know! There was an update to the Spells8 Android app two days ago, so that’s probably what’s causing the issue.

You might need to go to your phone’s Settings > Apps (or Manage Apps) > Spells8 > App Permissions and make sure it’s allowed to access your photos.

Uninstalling and reinstalling the app should also fix the problem in most cases.

Let us know if it keeps happening! @Nikki-Phoenix @Greenbriar

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Thank you @Francisco. I’m on an Android phone too and when I checked the settings after seeing this thread, although it was enabled in the settings, it still wouldn’t let me upload anything this morning.

I uninstalled and reinstalled the app and it seems to be working fine now.

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Thanks for the responses, I checked the app settings and the naughty update flipped the switch :woman_facepalming:t4: lemme try… nope still says permissions denied. I’ll uninstall etc. And let you know x ps Samsung Galaxy S23 didn’t work via the app or chrome browser and copy and paste didn’t work either x

x Blessed Be x

VICTORY!! Thanks everyone mwah funny I didn’t realise how much I use pics here until I couldn’t, you don’t know what you’ve got till it’s gone lol
x

x Blessed Be x

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That’s awesome to hear! I’m glad the reinstall did the trick, and also thanks for posting it here, it will definitely help others too!

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Do you have tips for someone who isn’t using the app? When I hit the upload arrow, nothing happens at all. Just curious, as my tablet may be dying anyway. Might as well have all the info together.
:purple_heart::purple_heart:

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Hi Georgia! Just to make sure I’m picturing it correctly - are you accessing the forum on a web browser (such as Google Chrome, Firefox, Internet Explorer, etc) on your tablet?

If so, I’d recommend checking to make sure the browser is updated. This month (July 2025) there are updates going into effect in the software that are a bit much for outdated browsers. While I believe it should still be possible to access the forum on old browsers, browsers that haven’t been updated may not be able to use the full features. That could be worth checking!

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Thank you. It may have been updating when I was attempting to upload a pic. Everything is fine, now.
:purple_heart:

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That’s great! I’m glad everything is working for you now :blush:

Blessed be!

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